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Profil Singkat Angga Yolanda Putra

Angga Yolanda Putra

(He/Him) koneksi tingkat ke-3
Claims Executive
Area DKI Jakarta

Aktivitas

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Pengalaman

  • Claims Executive
    Marsh Apr 2018 - Okt 2022 · 4 thn 7 bln Greater Jakarta Area, Indonesia
      • Keahlian: Problem Solving
  • AIGAIG 4 thn 10 bln4 thn 10 bln Kuala Lumpur, MalaysiaKuala Lumpur, Malaysia
    • FNOL AdjusterFNOL Adjuster Mar 2017 - Jul 2017 · 5 blnMar 2017 - Jul 2017 · 5 bln
        • Auto Claims - Registered and segmented all reported Consumer and Commercial claims for South Africa (9 Lines of Business) and assigned to the appropriate Claim Adjuster in Express, Complex or Major Loss - Researched and investigated claims that cannot be registered due to missing information or policy issue; coordinated with IT, KOFAX, Validation and Underwriting teams for next course of action - Contact Center Function – Making contacts with clients, brokers, garages, dealers, and surveyors (Inbound and Outbound via Voice and Non-Voice) - Adjudicated Consumer and Commercial Property claims segmented as Express following first notification of loss in line with the Global Express Handling Guidelines (Adjudication, Payment and Denial of Express claims) - Express Handling – Making contact with clients, brokers, garages, dealers, and surveyors (Inbound and Outbound via Voice and Non-Voice) - Review referrals with potential recovery coming in from Claim Adjusters and then perform the necessary document check and file handling to include issuance of letter of demand, follow-ups, standardized cheque handling, and file closure
        • Keahlian: Problem Solving
    • Recovery RepresentativeRecovery Representative Apr 2015 - Feb 2017 · 1 thn 11 blnApr 2015 - Feb 2017 · 1 thn 11 bln
        • Auto Claims - Part of the GRS (Global Recovery Services) team as recovery representative assigned for country Guam & Philippines, currently assigned for South Africa - Investigated more complex claims that involve liability and disputes - Verified accident facts, review supporting case files and negotiate settlements and subrogation
        • Keahlian: Problem Solving
    • Auto Express ExaminerAuto Express Examiner Okt 2012 - Apr 2015 · 2 thn 7 blnOkt 2012 - Apr 2015 · 2 thn 7 bln
        • Auto-Claims - Handled claims enquiry, coverage determination, quantum analysis and legal liability assessment - Delivered technical training to colleagues and assisted in continuous improvement through support for the quality assurance / regional audit purposes - Ensured adherence to best practice procedures and consistent with global best practice - Broadened internal / external vendors communication to maintain relationship with the relevant parties
        • Keahlian: Problem Solving

Keahlian

  • Problem SolvingProblem Solving
    • 4 pengalaman di Marsh and 1perusahaan lainnya4 pengalaman di Marsh and 1perusahaan lainnya
  • Microsoft OfficeMicrosoft Office
    • 3 rekomendasi keahlian3 rekomendasi keahlian
  • Customer ServiceCustomer Service
    • 4 rekomendasi keahlian4 rekomendasi keahlian

Kursus

  • british council english learning

Bahasa

  • English
  • Indonesian
  • Malay

Minat

  • MarshMarsh 524.212 pengikut524.212 pengikut
  • AIGAIG 812.911 pengikut812.911 pengikut

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