Profil Singkat Aditya Pamungkas

Aditya Pamungkas

koneksi tingkat ke-2 Ke-2

Service Delivery Management and Quality Assurance Lead

Jakarta Raya, Indonesia

Angga Purwana adalah koneksi bersamaAngga Purwana adalah koneksi bersama

TentangTentang

Data Enthusiast who likes to explore, Why? Because i like to explore the unknown and to reach the possibility beyondData Enthusiast who likes to explore, Why? Because i like to explore the unknown and to reach the possibility beyond

AktivitasAktivitas

242 pengikut242 pengikut

Posting postingan 1 dimuat

• Aditya Pamungkas memposting ini • 11bln11bln

  Nining Lapinasari Tagar#Kudos Wow! Just when I thought your work couldn't get any better Tagar#GoingAboveAndBeyond

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PengalamanPengalaman

• NTT Ltd.NTT Ltd. 13 thn 11 bln13 thn 11 bln

  • Senior Client Services RepresentativeSenior Client Services Representative PurnawaktuPurnawaktu Apr 2020 - Saat ini · 3 thn 7 blnApr 2020 - Saat ini · 3 thn 7 bln Jakarta, IndonesiaJakarta, Indonesia
  • Noc EngineerNoc Engineer Sep 2010 - Saat ini · 13 thn 2 blnSep 2010 - Saat ini · 13 thn 2 bln IndonesiaIndonesia

    • • As an On Duty Manager of NOC
        
        - Responsible as 2nd level escalation for fault handling.
        
        - Responsible for incident and problem management.
        
        - Delivering services to satisfy/meet customer requirement based on the quality, compliance, risk
        and security requirement.
        
        - Log and Report to increase availability of infrastructure and system to meet customer’s SLA.
        
        - Dealing with related partners to do service review meetings for customer’s SLA and OLA.
        
        
        As a Network Operation Center
        
        - Responsible for monitoring and maintaining the network, servers and any telecommunications
        equipment in Data center and customer demarcation (if needed).
        
        - As a front-end Fault Handling and escalation (liaising with 3rd part if needed).
        
        - Analyzing and troubleshooting Customer's Network Services and Backbone cloud issue.
        
        - Providing technical support for Customers.As an On Duty Manager of NOC - Responsible as 2nd level escalation for fault handling. - Responsible for incident and problem management. - Delivering services to satisfy/meet customer requirement based on the quality, compliance, risk and security requirement. - Log and Report to increase availability of infrastructure and system to meet customer’s SLA. - Dealing with related partners to do service review meetings for customer’s SLA and OLA. As a Network Operation Center - Responsible for monitoring and maintaining the network, servers and any telecommunications equipment in Data center and customer demarcation (if needed). - As a front-end Fault Handling and escalation (liaising with 3rd part if needed). - Analyzing and troubleshooting Customer's Network Services and Backbone cloud issue. - Providing technical support for Customers.
  • Network Operation CenterNetwork Operation Center Des 2009 - Saat ini · 13 thn 11 blnDes 2009 - Saat ini · 13 thn 11 bln
• Logo MNC Group

  IT Infrastructure and Network AdministratorIT Infrastructure and Network Administrator

  MNC Group (PT MNI Global)MNC Group (PT MNI Global) Des 2009 - Agu 2010 · 9 blnDes 2009 - Agu 2010 · 9 bln IndoneIndone

  • • - Responsible for installing and configuring end user computer hardware/software
      
      - Responisble in troubleshooting system and network problems.
      
      - Dealing with computer network and server to support daily operational activities.
      
      - Responsible for maintaining and developing reliable IT infrastructure to support company's goal- Responsible for installing and configuring end user computer hardware/software - Responisble in troubleshooting system and network problems. - Dealing with computer network and server to support daily operational activities. - Responsible for maintaining and developing reliable IT infrastructure to support company's goal
• IT InternshipIT Internship

  PT Dinamika Karya UtamaPT Dinamika Karya Utama Jul 2008 - Sep 2008 · 3 blnJul 2008 - Sep 2008 · 3 bln IndonesiaIndonesia

  • • - Responsible for handling end user hardware and software
      - Responsible for handling server (Files, Accounting, HR)
      - Creating daily report for progress- Responsible for handling end user hardware and software - Responsible for handling server (Files, Accounting, HR) - Creating daily report for progress

PendidikanPendidikan

• Universitas YARSIUniversitas YARSI Bachelor's degree, Information TechnologyBachelor's degree, Information Technology 2005 - 20092005 - 2009

  • Kegiatan dan masyarakat: Student Mountaineering Club and
    College Student Representative CommitteeKegiatan dan masyarakat: Student Mountaineering Club and College Student Representative Committee
• SMAN (High School) 13, Jakarta Utara (North Jakarta)SMAN (High School) 13, Jakarta Utara (North Jakarta) 2002 - 20052002 - 2005

  • Kegiatan dan masyarakat: Student representative committeeKegiatan dan masyarakat: Student representative committee

Lisensi dan sertifikasiLisensi dan sertifikasi

• Cisco Certified Network AssociateCisco Certified Network Associate

  CiscoCisco Diterbitkan Apr 2011Diterbitkan Apr 2011

KeahlianKeahlian

• itsmitsm
• CCNACCNA

  • Direkomendasikan oleh 3 kolega di NTT Ltd.Direkomendasikan oleh 3 kolega di NTT Ltd.
  • 3 rekomendasi keahlian3 rekomendasi keahlian
• Incident ManagementIncident Management

Skor tesSkor tes

• TOEFLTOEFL

  Skor: 557 Apr 2013Skor: 557 Apr 2013

  • • 

    Terkait dengan PT. NTT Indonesia (NTT Communications Groups)Terkait dengan PT. NTT Indonesia (NTT Communications Groups)

OrganisasiOrganisasi

• Himapala TribhuwanaHimapala Tribhuwana

  member · Des 2006 - Des 2009member · Des 2006 - Des 2009

  • • 

    Terkait dengan Universitas YARSITerkait dengan Universitas YARSI
• Senat Mahasiswa Fakultas IT Universitas Yarsi (Student Representative Committee)Senat Mahasiswa Fakultas IT Universitas Yarsi (Student Representative Committee)

  President · Jul 2007 - Jun 2008President · Jul 2007 - Jun 2008

  • • 

    Terkait dengan Universitas YARSITerkait dengan Universitas YARSI
• Senat Mahasiswa Fakultas IT Universitas Yarsi (Student Representative Committee)Senat Mahasiswa Fakultas IT Universitas Yarsi (Student Representative Committee)

  Head of Educational Department · Jul 2006 - Jun 2007Head of Educational Department · Jul 2006 - Jun 2007

MinatMinat

• TelkomselTelkomsel 428.457 pengikut428.457 pengikut
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