Muhamad Angga Kurnia
(He/Him) koneksi tingkat ke-3
IT Networking | IT Service Desk | IT Helpdesk
Gunung Putri, Jawa Barat, Indonesia
Menyediakan layanan
Dukungan Teknis, Perbaikan Komputer, Jaringan Komputer, Entri Data, Layanan Pelanggan, Layanan Pelanggan
Lihat detail
Aktivitas
398 pengikut
Muhamad Angga belum memposting apa pun
Posting yang Muhamad Angga baru bagikan akan ditampilkan di sini.
Tentang
Work experience of more than 3 years as an IT Support / IT Service Desk in charge of handling hardware / software, network, configuration in mikrotik, virtual machine, linux, windows, lan / wan, telecomunication, vpn/openvpn, backup storage, web application, database and servers
Pengalaman
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Information Technology Service DeskPT. Swakarya Insan Mandiri (SIMGROUP) · Kontrak Feb 2020 - Saat ini · 3 thn 5 bln Kota Bekasi, Jawa Barat, Indonesia
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Responsible for: 1. Support & Maintenance Hardware/Software 2. Monitoring CallCenter Tools 3. Support Aplikasi Center 4. Database administrator / sql query 5. Testing & Documentation 6. Configuration network 7. Asterisk 8. Telko 9. Reporting and analysis 10. Testing and implementasi aplication 11. Client data task and result procesing 12. Support request client / user baik Front-end/Back-end 13. Remote troubleshooting 14. Send sms to customer in ssh as request (sms gateway) 15. Fixing and check data client 16. Input, select, delete and update database in server client as request (sqlyog) 17. Handle trouble in center 18. Monitoring network in grafana and mikrotik 19. Vpn / Openvpn 20. Configuration in mikrotik as routing, bridge, ip, firewall, Nat, mangle, ppp, etc
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Keahlian: Creative Problem Solving · Teknologi Informasi · Control Software · Local Area Network (LAN) · Databases · Secure Shell (SSH) · Email · SMS Gateway · Sms · Documentation · Asterisk · Telco · Computer · Software Testing · Software Implementation · Soft Skills · Komputer · SQL Server Reporting Services (SSRS) · Database Administration · Progress Monitoring · Network Monitoring Tools · Remote Desktop · Remote Troubleshooting · Software · Hardware · Networking · Hardware Installation · Computer Hardware Installation · Computer Hardware · Aplikasi · LAN-WAN · System Monitoring · Komunikasi · Troubleshooting · Software Installation · Mikrotik · Ubuntu · Windows · Servers · Microsoft Office · Computer Hardware Troubleshooting · MySQL
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Information Technology Technical SupportPT. Prawathiya Karsa Pradiptha · Kontrak Nov 2019 - Feb 2020 · 4 bln Kota Bekasi, Jawa Barat, Indonesia
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Responsible for: 1. Support & Maintenance Hardware/Software 2. Monitoring CallCenter Tools 3. Support Aplikasi Center 4. Database administrator 5. Testing & Documentation 6. Konfigurasi jaringan 7. Asterisk 8. Telko 9. Reporting and analysis 10. Testing and implementasi aplication 11. Client data task and result procesing 12. Support request client / user baik Front-end/Back-end
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Keahlian: Documentation · Document Preparation · Asterisk · Telco · SQL · Remote Troubleshooting · Software Troubleshooting · Internet Troubleshooting · Software · Hardware · IT Hardware Support · Networking · Hardware Installation · Computer Hardware Installation · Computer Repair · Computer Hardware · Computer Network Operations · Computer Networking · Aplikasi · LAN-WAN · System Monitoring · Komunikasi · Troubleshooting · Software Installation · Mikrotik · Ubuntu · Windows · Microsoft Office · Computer Hardware Troubleshooting
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Production Planning ControlPT Indokarlo Perkasa ( Astra Otopart ) · Magang Apr 2015 - Jun 2015 · 3 bln Bogor, Jawa Barat, Indonesia · Di lokasi
Pendidikan
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Politeknik LP3IPoliteknik LP3I Associate's degree, InformatikaAssociate's degree, Informatika
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IPK: 3,28
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Kegiatan dan masyarakat: Musik,futsal dan badminton
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Keahlian: LAN-WAN · Komunikasi · Troubleshooting · Software Installation · Ubuntu · Windows · Servers · Microsoft Office · Computer Hardware Troubleshooting · MySQL
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Lisensi dan sertifikasi
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linux fundamentallinux fundamental Aguna CourseAguna Course Diterbitkan Mar 2023Diterbitkan Mar 2023 ID Kredensial AC-112-95980786-76ID Kredensial AC-112-95980786-76
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Tampilkan kredensial
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Mikrotik AdministrationMikrotik Administration Aguna CourseAguna Course Diterbitkan Jan 2023Diterbitkan Jan 2023 ID Kredensial AC-744-23683115-09ID Kredensial AC-744-23683115-09
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Tampilkan kredensial
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Network FundamentalNetwork Fundamental Aguna CourseAguna Course Diterbitkan Nov 2022Diterbitkan Nov 2022 ID Kredensial AC-460-93587654-27ID Kredensial AC-460-93587654-27
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Tampilkan kredensial
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Keahlian
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Creative Problem SolvingCreative Problem Solving
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Information Technology Service Desk di PT. Swakarya Insan Mandiri (SIMGROUP)
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Teknologi InformasiTeknologi Informasi
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Information Technology Service Desk di PT. Swakarya Insan Mandiri (SIMGROUP)
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Control SoftwareControl Software
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Information Technology Service Desk di PT. Swakarya Insan Mandiri (SIMGROUP)
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